RemitOne Government Payments, a Fiserv solution, has been the behind-the-scenes provider of Express Tax for more than 20 years. This transition formalizes that relationship. Your tax payment experience will remain familiar, and we are committed to making this change smooth and seamless, with no disruption to your current payment activity.

What's Changing

• As part of this transition, a few things will change:
  • Customer Support will be provided directly by Fiserv
  • Fiserv will bill customers directly for RemitOne Government Payment services

What's Staying the Same

• The most important aspects of your service will remain unchanged. You'll continue to manage and submit tax payments just as you do today.
  • How you access your tax payment services
  • The process for submitting tax payments
  • Payment timing and processing

Important Dates and Next Steps

Beginning August 21, 2026 - Action Required

• The Account Administrator will prompted to complete the following steps:
  • Review and Accept the Terms and Conditions and Privacy Policy
  • Acknowledge the updated billing process and transaction fee
  • Agree to keep a bank account in good standing with Bank of America to continue using the RemitOne Government Payments website

October 23, 2026 - What you'll see

• • The website will be branded as RemitOne Government Payments
  • The new billing process will go into effect

FAQs

• Can I download the new Terms and Conditions
  • Yes. Terms and Conditions are available here. The document will open in a new tab, where you can download and save it for your records.
  
  
• Can I register early for the transition?
  • If you would like to register for the transition before August, please email StateRemitOne@Fiserv.com and someone from the RemitOne Government Payments product team will reach out to you for next steps.
  
  
• Will my pricing change?
  • Yes. A flat rate transaction fee of $2.75 per transaction will be charged. The fee will be debited from you bank account on the evening the transaction is sent to the bank. If a payment is canceled before it is sent to the bank, no transaction fee will be charged.
  
  
• Will there be downtime
  • We do not anticipate any downtime. Branding updates will occur overnight, and all data and fee changes will be handled behind-the-scenes.
  
  
• Who can I contact for more information about this transition?
  • If you have more questions about the RemitOne Government Payments services, please reach out to Fiserv at StateRemitOne@Fiserv.com. If you have additional questions or require assistance from the bank during this transition, please contact your Bank of America sales team associate.